Team Leader - Harwich

Team Leader - Harwich

Position Duration
Role Type
Care/Support Worker, Team Leader and Service Manager
Lifeways Group
Salary / rate of pay
Ref No

The Lifeway’s Group is one of the UK’s leading providers of support services for people with diverse and often complex needs in community settings. Our vision is to help people live ordinary, independent and happy lives through extraordinary support.

Established in 1995, the Lifeways Group has over 10,000 employees providing specialist support services for people with learning disabilities, mental health needs, autism, profound and multiple learning disabilities, sensory and communication impairments, and acquired brain injuries. We do this through our portfolio of nine dedicated and specialist support services, which includes Autism Care, Brighton & Sussex Care, Care Solutions, Future Home Care, Integra, Keys Hill Park, Lifeways Community Care, Living Ambitions and SIL and currently support more than 6,000 people across the UK.

Job Description

Our Team here at The Lifeways Group are looking for an experienced Team Leader to assist our team of Support Workers based in our Service in Harwich, Essex


We require a dedicated Individual to work in our colleagues in supporting adults (18 and over) with learning disabilities, autism and autistic spectrum disorders, complex needs, mental health issues and challenging behaviours in all aspects of their daily lives.


We provide support to a diverse range of needs, from low level support including supervision/prompting with medication, domestic tasks, shopping right through to full support with all aspects of day to day living which may include supporting someone with their personal care needs (bathing/toileting/dressing), cooking and preparing of meals, accessing their local community.


The Team Leader is responsible for leading a designated group of support workers to ensure that excellent services are delivered to each person supported by Lifeways.  This role is a supervisory role and a Team Leader is expected both to formally and informally (through the use of mentorship, role modelling etc) supervise each Support Worker on a regular basis.


Essential Criteria for the role

  • Experience of working with people with Learning Difficulties/ Mental Health/Autism/ Complex Needs.
  • Supervisory experience.
  • QCF Level 3 or working towards.




  • To support and supervise the delivery of person centered services to all people using the service
  • To support the Service Manager in the completion of accurate rota and timesheet information
  • To promote and support the health and safety of both people using the service and support staff
  • To ensure that the actions of all staff directly supporting people using the service support their care, protection and well-being
  • To develop own knowledge and practice relative to continuous service improvement
  • To provide support and supervision to Support Workers, to ensure effective and efficient person centered service delivery.



  • Use and develop methods and systems to communicate record and report
  • Identify methods and systems to promote effective communication and engagement with individuals and key people
  • Develop communication methods and systems to promote effective communication
  • Evaluate communication methods and systems
  • Maintain and share evidence-based records and reports
  • On-call Rota 



  • Full time contract – 37.5 hours per week



  • £9.50 per hour
  • Fully paid induction
  • Generous annual leave entitlement
  • Opportunity for overtime
  • Employee Discount Scheme
  • We’ll pay for your DBS
  • Ongoing coaching and support
  • Opportunity to undertake a NVQ in health and social care


This is a great opportunity to develop your career in the care industry – if this sounds of interest, simply click Apply!


All applicants will be required to complete a DBS that is paid for by the company and be flexible to work day, evening and weekends on a rota basis.

*The Lifeways Group are an equal opportunities employer and are regulated by CQC in England. For Scotland, successful applicants are required to join the PVG Scheme and register with the SSSC.