Service Manager - Workington

Job Description

The Opportunity

Due to an exciting internal promotion, we’re seeking an inspiring and motivated Service Manager to lead our supported living service in Workington. This well-established scheme features 16 modern apartments, offering tailored support for adults with learning disabilities, physical disabilities, and autism—empowering individuals to live independently, build confidence, and truly thrive.

This is a fantastic opportunity to step into a rewarding leadership role where your impact will be felt every day. With the support of an experienced Area Manager and Regional Director, you’ll also have the autonomy to shape your own leadership approach and make the service your own. We’re looking for someone who is passionate about delivering exceptional care, developing high-performing teams, and driving meaningful, positive outcomes for the people we support.

In this role, you will:

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support within this supported living flat scheme.
• You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You’ll Bring:

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why Join Lifeways?

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll get:

• Enjoy financial wellbeing tools with Stream — real-time pay tracking, savings features, and instant access to earned pay when you need it.
• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

To learn more about the wonderful work our teams do, please take a look at our latest video here: youtube.com/watch?v=suVcHXmx-II&source_ve_path=MjM4NTE&embeds_referring_euri=https%3A%2F%2Flifeways.co.uk%2F 

#LI-SV1