Support Worker - Leyland

Support Worker - Leyland

Join our community of amazing people dedicated to inspiring and emboldening people with autism, learning disabilities and complex needs.

Lifeways – Specialist Support Services serving your local community

Are you looking for a career that transforms lives for the better?  Do you have a passion to make a real impact in your local community? Lifeways offer genuine, rewarding career progression and investment in recognised qualifications. We are the UK’s largest supported living healthcare provider and have been proudly supporting communities since 1995.

  • Shifts available between 8am and 10pm Mon – Sun including: 8am-3pm, 8am-8pm, 8am-10pm, 3pm-10pm
  • 37.5hrs Full time. 
  • Opportunity to gain health and social care qualifications that are funded by Lifeways.
  • Free DBS check
  • Discounts and cashback at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via Lifeways Rewards
  • Free access to the employee assistance program which provides advice and support.
  • Blue Light Card

Here at Lifeways in Leyland, Lancashire, we are looking for Support Workers to join our fantastic team. Ideally you will have previous experience in a Care / Support Work. However, if you are new to the role and have a passion for helping others to lead their most independent lives then Lifeways can offer you excellent training and ongoing support to enable you to enjoy a rewarding career with us.

Our Supported Living and Residential services in Leyland, provide life-changing support for adults with learning disabilities, autism, physical disabilities, acquired brain injuries or mental health conditions.

“Creating that bond and helping someone to lead a more independent life is the most empowering thing I’ve ever done.” Liam, Support worker at Lifeways.

Position Duration
Role Type
Support/Care Worker
Lifeways Group
Salary / rate of pay
12.00 per hour
Ref No

Job Description

POST:                                     Support Worker


ACCOUNTABLE TO:            Service Manager


REPORTING TO:                   Team Leader




  • To provide direct care and support to the individuals who use our services by assisting, preparing and enabling the development of their social, physical, personal and health care needs in accordance with their Personal Centred Plan.


  • To work as part of a team, working closely with families, friends, advocates and other health and social care professionals to ensure the people we support lead the lives they choose.


  • To safeguard vulnerable adults and ensure their safety and wellbeing.  




  • Encourage and facilitate the autonomy, personal choice, preferences and independence of the individuals we support, in all areas of their lives and where specified in their Person Centred Support plans and Risk assessments.


  • Assist in the planning of recreational, social, vocational, educational events and activities, escorting and supporting individuals as necessary during such activities including out in the community.


  • To maintain up to date, accurate, legible and concise written and financial records, in respect of the individuals we support. This should be done in a timely manner and includes, but isn’t exclusive to;  daily notes, diaries, communication book, notes relating to support plans, rota registers and finance transactions sheets.


  • To safely and competently support people in taking medication in accordance with the care / support plan, relevant documents and policies and procedures where necessary. To monitor and record the administration of medication accurately. To ensure any issues relating to the administration of medication are recorded and reported in a timely manner.


  • To support individuals to make decisions, in accordance with capacity to make those decisions and in line with any recording undertaken through the mental capacity act.


  • To support individuals to maintain their rights, dignity, privacy and respect at all times.


  • To support people with their personal care where appropriate and necessary, ensuring their dignity is safeguarded and respected at all times.


  • To act as a keyworker if assigned.


  • To establish and maintain effective working / professional relationships / boundaries and communications with the individuals who we support and their support network, including relatives, friends, advocates and other health care professionals.


  • To report any concerns as soon as practically possible such as, abuse, accident or incidents, changes in health behaviour or circumstances (no matter how minor) to management and to utilise the on call out of hours systems to seek advice and support when necessary, and following any local guidance.


  • To follow, actively participate in and contribute to the Person Centred Planning process on a regular basis.


  • Ensure effective and regular communication takes place with all other team members, including management.


  • To attend all meetings (e.g. supervisions, team meetings) as requested.


  • To ensure a consistency of approach in terms of support is afforded by other staff and outside agencies.


  • To contribute to improving the quality of support / care provided through working with others.


  • To ensure confidentiality is maintained at all times in respect of the individuals who we support and the company in general.


  • To have a good working knowledge of all Company Policies and Procedures and to ensure that these are put into practice.


  • To ensure that Company’s stated philosophy and ethics of excellence are implemented in practice within the service.


  • To be aware of and adhere to Health and Social Care Codes of Conduct, Care Quality Commission Legislation and other national guidelines that promote best practice.


  • To ensure that the principles of person centered working are apparent in all interactions with the people we support


  • To ensure that all Health & Safety practices are adhered to at all times and report any hazards or potential hazards to your line manager.


  • To undertake such other tasks as may be deemed appropriate to the post and the remit of the service.


  • To undertake learning and development and personal development activities to ensure that skills are developed and maintained and are appropriate to the needs of the people who use our service.


This is not an exhaustive list of activities, and the appointee may be asked to undertake other duties as specified by the management team.












  • Relevant experience in supporting individuals within the social and / or health care sector
  • Experience of providing care




  • NVQ 2 / SVQ 2 in care or appropriate qualification

Skills and Ability

  • Basic literacy and numeracy skills.
  • Ability to work as part of a team
  • Good communication and interpersonal skills
  • Good organisation and time management skills
    • Ability to work in stressful and / or challenging environments



  • Awareness / knowledge of the social and / or health care sector



  • Ability to work flexibly (days, nights, weekends, bank holidays)
  • Commitment to continuing personal and professional development including full participation in all in house and external learning and development activities
  • Willingness to support people in a full range of activities
  • Strong values base which supports the rights of the people who use our services
  • Person Centred Approach to service delivery
  • Professional and approachable




This Job Description offers general guidance only to the range of duties and responsibilities of a Support Worker.  These will vary according to the work of each type of service.


This Job Description will be reviewed periodically and alterations will be made with consultation.