Specialist Support Lead

Specialist Support Lead

If you believe that people have a right to choose how to run their own lives, then we would like to hear from you.

Position Duration
Role Type
Specialist Support
Greater London
Lifeways Group
Salary / rate of pay
Ref No

The Lifeway’s Group is one of the UK’s leading providers of support services for people with diverse and often complex needs in community settings. Our vision is to help people live ordinary, independent and happy lives through extraordinary support.

Established in 1995, the Lifeways Group has over 10,000 employees providing specialist support services for people with learning disabilities, mental health needs, autism, profound and multiple learning disabilities, sensory and communication impairments, and acquired brain injuries. We do this through our portfolio of nine dedicated and specialist support services, which includes Autism Care, Brighton & Sussex Care, Care Solutions, Future Home Care, Integra, Keys Hill Park, Lifeways Community Care, Living Ambitions and SIL and currently support more than 6,000 people across the UK.

Job Description

Job Title: Specialist Support Lead

Position Type: Permanent / Full-Time

Hours of work: 37.5 Hours per week

Function: Workforce Development / Specialist Support Team

Reporting to: Specialist Support Manager

Location: Home Based / Flexible with travel required across the South & South East regions

Job Summary: The Specialist Support team is a national team that is part of the Lifeway’s Group Workforce Development function and that provides specialist support to individuals supported by the Lifeways Group, and their staff teams. The team is responsible for ensuring the company is at the forefront of delivering person-centred positive behavioural and psychological support for people with a learning disability, autism, an acquired brain injury or a mental health issue.

The lead specialist will be responsible for a team of dedicated specialist practitioners providing specialist support for the South & South East regions but occasionally may be asked to take referrals outside of these regions. They will manage the most complex referrals within the organisation whilst managing PROACT-SCIP-r, and NAPPI, alongside colleagues covering a flexible geographical area.

The role involves a significant amount of travel and will require occasional overnight stays.

Key Responsibilities

  • Provide direct supervision and line manage a team of specialist support practitioners.
  • Maintain a clinical caseload, accepting the most complex referrals and reporting on them.
  • Undertake functional assessments and work alongside managers and staff to develop positive behaviour support plans.
  • Support services with high risk/complex referral to develop appropriate PBS interventions using least restrictive practice.
  • Provide post incident support and debrief with teams after serious incidents.
  • Respond to managers and teams with timely advice and guidance.
  • Collect, analyse and interpret data and share findings with operations.
  • Assist development colleagues with initial assessments.
  • Participation in MDT/BI/FIT meetings as required.
  • Design behavioural interventions/programs and draw up written guidelines with the aim of creating consistency within staff teams.
  • Monitor and review use of RPI for everyone in their region every quarter.
  • To work across a flexible geographical area, embracing the use of technology for meetings and briefings, and if required travel for site visits / meetings which may include overnight stays.


Experience, Skills & Qualifications

  • Demonstrated knowledge, experience and skills in behaviour support, including developing and implementing behaviour support plans, and other reports.
  • Ability to coach other practitioners whilst maintaining a moderate case load
  • The ability to successfully manage and lead hybrid teams who cover a large geographical area – working remotely through the use of technology and within regional locations, and leading by example in terms of providing excellent customer service.
  • Strong working knowledge of both PROACT-SCIP-r and NAPPI.
  • Detailed knowledge of Restraint Reduction/PBS Standards.
  • Capacity to work unsupervised and co-operatively with others.
  • Able to maintain confidentiality and deal with situations in a sensitive manner.
  • At least 52 hours of supervised experience from a more experienced practitioner (Level 3 as defined in the PBS Competence Framework).
  • Intermediate PBS training (Level 5 of above) of a minimum of 240 hours as specified in Improving the Quality of Positive Behavioural Support (PBS): The standards for training.
  • National Qualification Level 5 or equivalent or ability to study at Foundation degree, first year degree, National Qualifications Level 5 or equivalent and a minimum of 1 years experience providing direct contact support as detailed by the PBS Competency Framework.
  • PROACT-SCIP-r UK Trainer & NAPPI trainer qualification (willing to work towards).
  • Must hold a full driving license and have access to a vehicle.

At Lifeways we value our staff and work hard to develop their skills through the provision of training and support. We are expanding and so there are real opportunities for career development.

If you feel ready for a change and are able to take on new challenges in a growing organisation, we want to hear from you.

The Lifeways Group is an equal opportunities employer and is regulated by CQC in England, CIW in Wales and CI in Scotland.