Service Manager - Supported Living

Service Manager - Supported Living - Leicester

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We are seeking an experienced and driven Manager to lead a high-quality service supporting adults with learning disabilities. This is a key leadership role for someone who thrives on responsibility, takes pride in delivering exceptional care, and knows how to bring teams together to achieve outstanding outcomes.

You will be joining a service that supports individuals with complex needs, including learning disabilities, autism (ASD). This is a role for someone who understands the balance between strong operational management and person-centred support.

We are looking for a confident leader who can take ownership of service delivery, inspire their teams, and maintain the highest standards of care, compliance, and quality. You will be supported by an experienced senior leadership team, while having the autonomy to shape and develop the service at a local level.

This role would suit an experienced Registered Manager, Care Manager Service Manager, or Supported Living Manager who is ready for a new challenge within learning disability services.

Position Duration

Permanent

Role Type

Registered/Service Manager

County

Leicestershire

Company

Lifeways Group

Salary / rate of pay

Competitive

Post Code

Town or City

Ref No

12944

Job Description

In this role, you will:

Take full responsibility for the day-to-day running and overall performance of a supported living service, championing best practice in supporting individuals with learning disabilities, autism, and complex needs
Lead, motivate, and develop a your team to deliver safe, effective, and person-centred support
Ensure high standards of care, compliance, safeguarding, and quality assurance are consistently met
Drive service development, continuous improvement, and positive culture change

What You’ll Bring

Strong knowledge of CQC requirements and quality standards (or equivalent regulatory frameworks)
A confident, hands-on leadership style with the ability to inspire and hold teams accountable
Experience supporting individuals with learning disabilities, autism, and complex behavioural needs
NVQ Level 5 in Health & Social Care (or equivalent), or willingness to work towards it
Strong organisational, operational, and people management skills
A full UK driving licence and willingness to travel locally if required

We are looking for a leader who is resilient, compassionate, and committed to delivering high-quality care that truly makes a difference.

Why Join Us?

Joining us means stepping into a leadership role where your experience is valued and your impact is visible every day. You’ll be part of an organisation that invests in its people and is committed to delivering high-quality, person-centred support.

We offer:

Strong leadership support and ongoing professional development
Clear progression opportunities across the organisation
A positive, values-led culture where your voice is heard
Competitive pension scheme with employer contributions
Wellbeing and mental health support resources
Recognition schemes that celebrate your impact
Retail, travel, and lifestyle discounts through CHOICE Rewards

Our values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.

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