The role of the service manager is to lead their team in the delivery of safe and effective care and support, striving to exceed regulatory requirements and contributing to the Lifeways Group’s objective to be the provider of choice.
You will be expected to supervise your team formally and informally on a regular basis. The role is responsible for ensuring support is delivered as detailed in the plan to the highest standards and that contractual quality expectations are met, and commissioned hours/service are delivered.
This leadership role is accountable for ensuring a culture of continuous improvement is embedded. You are expected to demonstrate Lifeways values and behaviours, always leading by example. The role is responsible for achieving service related KPI’s, including supervision, training compliance, and delivering a good service as contributor to achieving occupancy levels.
We are seeking to appoint an innovative and creative professional, to manage our established services in Liverpool (Cobblestone Court). At Cobblestone Court apartments, people benefit from a vibrant network of staff and friends, while having peace and quiet when they need it too. There are 12 apartments, each with a bedroom, wet room-style bathroom, hallway, open plan living room and kitchen. We provide support to individuals with learning disabilities, autism, physical disabilities and those with a mental health specialism in these services, you will be managing a team to ensure they are promoting independence and providing the best support every day of the year. To regularly monitor, evaluate and develop the service, making sure systems are in place to ensure that the feedback and involvement of service users, their families, partner agencies and staff are fully incorporated.
Some of the Key responsibilities of this role are listed below but not limited to:
What you can bring to Lifeways:
Must hold a minimum of Level 3 in Health social care or equivalent.
A wealth of experience in people management and Health & Social care
A valid UK drivers’ licence
Join us in making a difference – where compassion thrives, and quality of care knows no bound. Apply today and be part of a team shaping a brighter tomorrow.