Service Manager - Leicester

The Opportunity

We’re looking for a Service Manager who is genuinely passionate about improving the lives of the people we support, while creating a positive, supportive and empowering environment for their team.

This role would particularly suit a candidate with experience in learning disabilities or mental health settings. We welcome applications from experienced Team Leaders or Deputy Managers who are ready to progress into a Service Manager role, as well as established Service Managers seeking their next opportunity.

You’ll work closely with a dedicated Area Manager and Regional Director to oversee the delivery of high-quality care and support for working-age adults with complex needs, including learning disabilities, autism (ASD), physical disabilities, and behaviours that may challenge.

We are especially keen to hear from candidates who understand the importance of equipping teams with the right training ensuring staff feel skilled, supported, and confident in their roles.

Position Duration

Permanent

Role Type

Registered/Service Manager

County

Leicestershire

Company

Lifeways Group

Salary / rate of pay

Competitive

Post Code

Town or City

Ref No

12943

Job Description

In this role, you will:

Lead, support, inspire, and develop a dedicated team outstanding care and support
Oversee high-quality, person-centred support for individuals with learning disabilities, autism, physical disabilities, and complex behavioural needs
Drive continuous improvement in service delivery, quality standards, and outcomes
Build strong, collaborative relationships with staff teams, families, and wider communities
Lead with purpose, setting the tone for a culture of excellence, inclusion, and accountability

What You’ll Bring

Level 3 qualification in Health & Social Care
Strong background in leadership within a care setting
Experience within learning disabilities and/or mental health services

We are looking for individuals who embody our values: empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to hear from you.

Why Join Us?

When you join us, you step into a leadership role in an organisation that values and invests in its people. Our shared values guide everything we do: Caring – Honest – One Team – Innovative – Courageous – Equal.

You’ll benefit from:

Financial wellbeing tools with Stream, including real-time pay tracking, savings features, and access to earned pay
Leadership development programmes and clear progression pathways
A supportive, inclusive workplace culture
Matched company pension scheme
Wellbeing resources and mental health support
Reward and recognition schemes
Discounts on shopping, tech, travel, and more through CHOICE Rewards

At Lifeways, you’re not just anyone. You’re a leader who can make a real difference every single day.

At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day - discover why this matters in our newest video: https://vimeo.com/1139996266?fl=pl&fe=cm

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