Service Manager - Lancashire

Job Description

At Lifeways, we’re proud to be one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.

We’ve recently completed one of the largest digital transformations in our sector — and we’re not stopping there. Alongside this innovation, we’ve introduced exciting new benefits to our already extensive package, designed to reward our managers and help us continue attracting the very best talent in care.

The Opportunity – Service Manager (Accrington, Lancashire)

Join us in Accrington and step into a role where your leadership truly changes lives.

As Service Manager, you’ll oversee a small group of individual supported living dwellings, each providing tailored care and support for adults with learning disabilities, autism, and complex needs.

We’re looking for an experienced, passionate manager who:

• Leads with positivity, compassion, and confidence.

• Inspires their team to deliver outstanding, person-centred support.

• Drives quality, safety, and continuous improvement across all services.

Every day, you’ll make a difference — ensuring the people we support live with independence, dignity, and purpose in their own homes.

In this role, you will:

• Support, inspire, and develop your team of support workers and team leaders to deliver outstanding care and support to people in their individual dwellings.
• You will oversee the delivery of high-quality care and support for individuals with learning disabilities, autism, challenging behaviours, and physical disabilities, each with their own unique and complex needs.
• Drive service improvements and quality standards
• Build strong relationships with your team, families, and communities

You’ll lead with purpose, inspire your teams, and deliver the highest standards of care while shaping the future of services.

What You’ll Bring:

• A minimum Level 3 qualification in Health & Social Care with Level 5 being desirable (or working towards it)
• Strong experience in operational and people management
• A valid UK driver’s licence and willingness to travel locally
• A genuine passion for quality care — and the ability to lead by example

We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.

Why Join Lifeways?

When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll get:

• Leadership development programmes & progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Wellbeing resources and mental health support
• Reward and Recognition Schemes
• Discounts on shopping, tech, travel, and more through CHOICE Rewards

At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.

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