Relief Service Manager - Supported Living
Location: Home-based with travel across the South East
Who We Are – Lifeways
Every day at Lifeways, our team members make a difference — and on our new careers website, you can read their real stories. You’ll meet people who have built rewarding careers with us, and people whose lives have been transformed through the support we provide.
These aren’t just stories — they’re proof of the impact we make together. Because at Lifeways, you’re not just anyone. You’re part of something bigger — a team that changes lives.
Lifeways is one of the UK’s leading providers of specialist support for people with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs.
We’ve recently completed one of the biggest digital transformations in our sector — and we’re just getting started. From Property to PBS, our ambition is bold: to become the Care Provider of Choice, powered by innovation, stability and the belief that great care starts with great people.
The Opportunity
Impactful Leadership: Step into a dynamic role where you’ll provide leadership to services during pivotal times, ensuring continuity and high standards of care while managing multisite teams. If you are a Service Manager or a Residential Manager with aspirations to become an Area Manager or gain a peripatetic skillset - this is the role for you!
Career Flexibility: This is a home-based role, offering the flexibility of remote work, but will require travel across the regions, including occasional overnight stays during weekdays. All accommodation and travel expenses will be covered and planned in advance.
Quality-Focused Environment: As part of Lifeways’ transformation journey, you will contribute to our mission to be the provider of choice, focusing on delivering safe, effective care that not only meets but exceeds regulatory expectations.
Continuous Improvement: Be part of a culture that values innovation, feedback, and growth, where you will lead initiatives to improve service quality, compliance, and outcomes for the people we support.
Key Responsibilities:
What You’ll Bring
About You: You are an experienced Service Manager or Registered Manager with a proven track record of delivering high standards of care in social care settings. You are passionate about quality improvement and have the leadership skills necessary to inspire teams to deliver person-centred support. Flexibility, resilience, and an unwavering commitment to making a positive impact are key to your success in this role.
We’re looking for individuals who embody empathy, courage, honesty, equality, and passion. If that sounds like you, we’d love to welcome you to the team.
Why Join Lifeways?
When you join Lifeways, you step into a leadership role in a company that values and invests in its people. Our shared values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal
You’ll get:
Why Now?
We are on a bold journey to become the Care Provider of Choice — and this is an exciting time to join us.
We listen closely to our team members through surveys and forums and act on their ideas, continuously improving how we support both our people and the individuals in our care.
As a leader, you’ll have the authority, resources, and support to shape your team’s culture and the quality of care they deliver. We invest in your growth through leadership development and promote a workplace where wellbeing, diversity, and inclusion are more than just words — they’re lived values.
At Lifeways, you’re not just anyone. You’re a leader who can make a difference every single day.
We are not using agencies for this recruitment. Any CVs sent to anyone in Lifeways from a recruitment agency will be treated as a gift.
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