Job Title: Learning & Development Coordinator
Position Type: Permanent / Full-Time
Hours of Work: 37.5 hours per week
Function: Group Services / Learning & Development
Reporting to: Development Logistics Manager
Location: Remote working
Lifeways Group, one of the UK’s largest providers of specialist support services for people with diverse and often complex needs, is on a transformational journey to become the Care Provider of Choice. We are enhancing our processes, technology, and ways of working to empower our colleagues to deliver the very best care.
As a Learning & Development Coordinator, you will play a vital role in supporting this journey — ensuring smooth coordination and delivery of learning activities, maintaining accurate systems, and helping colleagues across the organisation access the right training at the right time.
This role is key to ensuring a high-quality L&D service, from managing bookings and compliance reports to promoting learning opportunities and supporting continuous improvement.
Act as the first point of contact for L&D enquiries, providing excellent customer service.
Coordinate training activities: bookings, venues, trainers, certificates, evaluations.
Maintain accurate data on the Learning Management System (LMS), ensuring audit readiness.
Monitor and report on training compliance, escalating issues where necessary.
Produce ad hoc reports and support the Development Logistics Manager with analysis.
Help maintain and promote L&D intranet pages and digital campaigns.
Provide admin support for projects and new initiatives.
Maximise technology and digital platforms to enhance learner experience.
Level 3 Business Administration qualification (or willingness to work towards), or equivalent relevant experience.
Strong IT literacy, with experience using Microsoft Office and LMS platforms.
Experience in administration, ideally supporting a large and varied customer base.
Excellent communication skills, written and verbal.
Highly organised, detail-focused, and able to manage multiple priorities.
Proactive, with strong problem-solving and process improvement skills.
Ability to handle confidential data with discretion.
At Lifeways, we value our colleagues and are committed to investing in their development. As an L&D Coordinator, you will have the opportunity to contribute to an expanding team, gain exposure to exciting projects, and support meaningful career development opportunities.
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