Deputy Manager - Wallasey, Merseyside

Job Description

Who We Are

At Lifeways, every day is an opportunity to make a difference. Our people don’t just work here — they build fulfilling careers and transform lives. Across the UK, we support individuals with learning disabilities, autism, brain injuries, mental health conditions, and complex care needs, empowering them to live full and meaningful lives.

We’re proud to be one of the UK’s leading providers of specialist support — and even prouder of the dedicated teams who make it happen. When you join Lifeways, you’re not just anyone. You’re part of something bigger — a compassionate community that changes lives, together.

The Opportunity

Deputy Manager – Residential - Wallasey, Merseyside

As Deputy Manager, you’ll support the Service Manager to ensure exceptional, person-centred care is delivered to the people who call Heron Court home. Here, residents enjoy both vibrant community connections and the independence of their own space — and you’ll play a vital role in making that possible.

The Dukes House is a welcoming and supportive residential service offering eight ensuite bedrooms, accessible gardens, specialist facilities including a sensory room and hydrotherapy bath, and assistive technology to help people with complex needs live fulfilling and independent lives.

In this role, you will:

• Foster an open, supportive culture that empowers your team to deliver high-quality, person-led support.
• Lead with passion and professionalism, supporting people living with learning disabilities, autism, physical disabilities, and complex behaviours.
• Champion quality and continuous improvement across all areas of service delivery.
• Build meaningful relationships with your team, families, and the local community.

You’ll lead with purpose, inspire confidence, and drive excellence — shaping the future of care at Heron Court.

What You’ll Bring

• Level 3 qualification in Health & Social Care (Level 5 desirable or working towards)
• Proven experience in team leadership and operational management
• A genuine passion for delivering outstanding care — and leading by example

If you embody empathy, courage, honesty, equality, and passion, you’ll feel right at home here.

Why Join Lifeways?

When you join us, you’re stepping into a leadership role within a company that truly invests in its people. Our values guide everything we do:
Caring – Honest – One Team – Innovative – Courageous – Equal

You’ll benefit from:

• Access financial wellbeing tools with Stream, including real-time pay tracking and instant early access to earned wages. 
• Leadership development & clear progression pathways
• A supportive, inclusive workplace culture
• Matched contribution company pension scheme
• Access to wellbeing resources & mental health support
• Reward & Recognition programmes
• Exclusive discounts on shopping, tech, travel, and more through CHOICE Rewards

Why Now?

This is an exciting moment to join Lifeways. We’re on a bold journey to become the Care Provider of Choice, continuously improving how we support both our teams and the people in our care.

You’re Not Just Anyone — and neither is this role. As a Deputy Manager at Lifeways, you create environments where people thrive, and every decision you make shapes someone’s future. Discover why this matters in our newest video: https://vimeo.com/1139996266?fl=pl&fe=sh

We’re not working with agencies for this recruitment. Any CVs sent to Lifeways by recruitment agencies will be treated as a gift.

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