Deputy Manager (Mental Health)- Southampton
The role of the Deputy Manager is to support the Service Manager ensuring that the service is compliant with relevant regulatory requirements and company policy and procedure. Deputising in the absence of the Service Manager and contributing to the Lifeways Group’s objective to be the provider of choice.
You will be expected to supervise the team formally and informally on a regular basis and ensure support is delivered as detailed in the plan to the highest standards. You are expected to demonstrate Lifeways values and behaviours, always leading by example.
Position Duration
Permanent
Salary / rate of pay
Competitive
Job Description
We are seeking to appoint a driven and passionate Deputy Manager to help support our established services in Southampton (The Valley).The Valley is a development of 11 high quality, self-contained apartments in Southampton that provides accommodation and 24 hour support for people with complex mental health needs. Person-centred recovery support is provided by our core on-site team of Recovery Support Workers, with additional support from our Quality and Practice Team.
The main aim of this role is to provide effective, outcome based, community recovery for people with complex mental health needs. To regularly monitor, evaluate and develop the service, making sure systems are in place to ensure that the feedback and involvement of service users, their families, partner agencies and staff are fully incorporated.
Key Responsibilities:
- Supervise, mentor, and act as a positive leader to Support Workers to ensure effective and efficient person-centred service delivery to all people who use the service.
- To understand the service specification including expectations on support to be delivered
- Be passionate about upholding the rights of the people we support & embed PBS fundamentals across the services. Trauma informed support is key.
- Monitor and report on compliance with health, safety and security regulations and requirements. Undertake regular audits and risk assessments in line with safe practices in the workplace.
- You will be required to work shifts. In the absence of the Registered Manager deputise responsibilities and aspects of their role to ensure the seamless operation of the service.
- The nature of the role may require flexible hours, including evening and weekend hours. There is a requirement that on occasion you work reasonable additional hours when authorised and as necessitated by the needs of the business.
Experience, Skills & Qualifications:
- Professional Qualification - Level 2 and / or working on Level 3 or equivalent
- Relevant experience in a supervisory/team leader role, preferably within the Health and Social Care sector or with transferrable skills and experience.
- Excellent people skills with the ability to communicate with internal and external colleagues. The external professionals we work with rated us 4.45 out of 5 in 2023 and we are keen to sustain these excellent relationships.
- You must be confident using IT as we are digitalising our systems.
Join us in making a difference – where compassion thrives, and quality of care knows no bound. Apply today and be part of a team shaping a brighter tomorrow.
