Care Team Leader- Wroxham

Job Description

At Lifeways we put the people we support at the heart of everything we do and are looking for those who share our values to join our team as a Team Leader in our service in Wroxham (Keys Hill Park). A converted Edwardian mansion, Keys Hill Park is is surrounded by six newly developed townhouses, apartments and a cottage, all set within three acres of landscaped parkland.

Please note this is a driver essential position. 

As an organisation, we provide supported living and residential care for people living with complex needs, including:

• An acquired brain injury
• A learning disability
• Autism
• Physical disabilities
• Mental health

As a Team Leader you will be responsible for leading a designated group of support workers ensuring that excellent services are delivered to each person supported by Lifeways to enable them to live their best and most independent, happy and fulfilling lives. You will be self-motivated and organised with the ability to meet deadlines to fulfil all obligations of the role. You will demonstrate excellent communication skills, be empathetic and have a person-centred approach. As this is a supervisory role you will be expected to supervise your team of Support Workers formally and informally on a regular basis. You will act in accordance with legal and statutory requirements and company policy at all times, demonstrating the values and behaviours expected of all our colleagues.

Essential Criteria for the role

• NVQ Level 3 and/or a minimum of three years’ experience with the learning disability sector is desirable.
• A minimum of one year of management or supervisory experience is desirable.

KEY RESPONSIBILITIES:

• Support and supervise Support Workers to deliver best practice and meet expected quality standards of care and support.
• Support and supervise the delivery of person centred service care and support
• Ensure regulatory and compliance standards are met through supporting the Service/Registered Manager maintain effective records and support plan documentation
• Support the Registered/Service Manager ensure operational support colleagues are compliant with all training requirements to undertake their role
• Support the Service/Registered Manager with the completion of accurate rotas and timesheet information 2
• Promote and support the health and safety of the people we support and support colleagues.
• Ensure that the actions of the operational team deliver effective care and promote safety and wellbeing of the people we support
• Develop your own knowledge and practice to deliver continuous service improvement

Benefits of joining Lifeways:

• Excellent opportunities for career development with the chance to obtain qualifications as you work
• Rewards scheme - discounted supermarket shopping vouchers & cashback deals
• Paid induction and training
• 28 days’ annual leave (pro-rata)
• Refer a friend scheme

We’re proud to be known for providing extraordinary support, and for celebrating the positivity, individuality, and ambition of each person. Being a part of the Lifeways team is really rewarding. That’s why we look for people seeking to grow both personally and professionally. If this sounds like the role you’ve been looking for then APPLY TODAY!

*This post is exempt from the Equality Act 2010 (Schedule 9, Part 1) which provides for the application of a genuine occupational requirement.*