Care Team Leader - The Saplings - Newcastle-under-Lyme

Job Description

At Lifeways, leadership means compassion, courage, and creating opportunity. We’re looking for a Care Team Leader to join our vibrant supported living service in Newcastle-under-Lyme. You’ll work alongside our Service Manager to guide a dedicated team and support three ladies with learning disabilities, epilepsy, and health needs—helping them live life to the fullest.

This is more than a job—it’s a chance to lead with purpose, make a lasting impact, and grow within a values-driven organisation that puts people first.

Contract: Full-time, 37.5 hours per week
Shifts: Days (07:30–20:00 or 08:00–20:30), Nights (20:00–08:00)
Driving: Beneficial but not essential
On-call: Rota-based
Additional Hours: 7.5 Team Leader hours off rota per month
Meetings: Attendance at Team Leader meetings and One Team Forums required

Key Responsibilities

As a Care Team Leader, you will play a pivotal role in ensuring the delivery of high-quality, person-centred care. Your duties will include:

• Coaching and mentoring staff through regular supervisions, appraisals, and training
• Conducting audits related to medication and finances
• Performing health and safety checks to maintain a safe environment
• Liaising effectively with families, professionals, and external agencies
• Supporting three individuals with learning disabilities, epilepsy, and complex health needs
• Managing and guiding a team of eight support staff

What We Offer

At Lifeways, we are committed to supporting our team members to feel valued, empowered, and equipped to make a meaningful impact.

Feeling Valued

• Free DBS check
• Lifeways Rewards: Discounts at leading retailers, cinemas, gyms, and more
• Cycle to Work scheme
• Optional health cash plan

Being Supported

• Free Employee Assistance Programme
• Inclusive, values-driven culture
• Supportive team environment
• Comprehensive training and development

Making an Impact

• Funded Health & Social Care qualifications
• Clear career progression pathways
• Opportunities to positively change lives every day

What Our Team Says

“Working at The Saplings has been one of the most rewarding experiences of my career. The team is like a family, and every day brings a new opportunity to make someone’s life better.”
— Support Worker at The Saplings, Lifeways Group

Who We’re Looking For

We welcome applications from experienced Team Leaders, Senior Support Workers with NVQ/QCF qualifications, or passionate Care Assistants ready to take the next step in their career.

Essential Skills & Experience

• Experience supporting individuals with complex needs and challenging behaviours
• Commitment to delivering person-centred care
• Strong communication and leadership capabilities
• Compassionate and proactive approach to problem-solving

Our Core Values

• Caring – We put people first
• Honest – We act with integrity
• One Team – We work together to make a difference
• Innovative – We find new ways to improve
• Courageous – We speak up and take action
• Equal – We treat everyone fairly

Ready to Lead with Purpose?
Join Lifeways and become part of a team where compassion meets opportunity. Apply today and help shape a future where every individual is supported to thrive.

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