Bank Recovery Support Worker - Bournemouth

Job Description

Support Worker – Join Lifeways in Bournemouth and Be the Difference

Make a lasting impact. Feel truly valued. Grow with unwavering support.
Pay Rate: £12.60 per hour

At Lifeways, we believe in empowering people to live more independent and fulfilling lives—and that starts with empowering our team. If you're looking for a role where every day brings new challenges, real rewards, and the chance to make a meaningful impact, we’d love to hear from you.

Previous experience in a mental health role is required for this position.

What We Offer – Over £2,000 in Annual Rewards

We don’t just invest in our services—we invest in you. At Lifeways, you’ll feel supported, appreciated, and rewarded for the difference you make:

• Cycle to Work Scheme – Save up to £1,000 on bikes and accessories
• Gym Discounts – Save up to £192 a year
• Eye Care & Health Cash Plans – Claim back costs for dental, optical, therapy and more
• New! 10% Off at B&Q – Exclusive discount for Lifeways team members
• Blue Light Card Eligibility – Discounts on shopping, food, travel, and days out
• £200 Referral Bonus – For every successful candidate you refer
• 3% Employer Pension Contribution
• 8 Paid Training Days Per Year – Plus access to funded qualifications and apprenticeships
• Free DBS Check
• Lifeways Rewards – Cashback and discounts at major retailers, cinemas, theme parks, holidays and more
• Employee Assistance Programme – Free, confidential support and advice whenever you need it

About the Role

This full-time position (39.25 hours per week) is based at our Bournemouth service, supporting individuals with complex mental health needs in 13 self-contained flats. You’ll be part of a team that helps people transition from institutional settings to independent living—making a real impact in their recovery journey.

We support individuals diagnosed with:

• Schizophrenia
• Personality Disorders
• PTSD
• Clinical Depression
• Severe Anxiety

Your Day-to-Day Responsibilities

Every day is a chance to make a difference. You’ll be:

• Supporting with medication management
• Promoting self-care and maintaining a safe living environment
• Attending appointments and encouraging independence
• Liaising with external mental health teams
• Facilitating community engagement
• Maintaining accurate documentation
• Providing reassurance and de-escalation support
• Administering First Aid when needed
• Assisting with budgeting and shopping
• Creating weekly planners with service users

What We’re Looking For

We’re seeking individuals who are:

• Resilient and adaptable – every day is different
• Friendly, approachable, and great listeners
• Team players with strong boundaries and consistency
• Calm under pressure and able to manage stressful situations
• Willing to support individuals who may be under the influence of substances

Experience is welcome but not essential—we provide full training, ongoing development, and a team that’s always behind you.

Ready to Start Your Journey?

If you’re looking for a career that offers purpose, progression, and a culture where you’re truly valued and supported, Lifeways Bournemouth is the place to grow. Apply today and help others live life their way—while building a career that makes a real impact.

LWGAK