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Business Development & Relationship Manager

Business Development & Relationship Manager

 

At Lifeways, we believe everyone deserves to live their very best life. As the UK’s largest supported living provider, we are on an ambitious growth journey — and we’re looking for a dynamic Business Development & Relationship Manager (BDRM) to help drive that growth across your region.

If you’re commercially astute, relationship-driven, and passionate about delivering person-centred support, this is your opportunity to shape services that truly change lives.

 

Position Duration
Permanent
Role Type
Business Development and Marketing
County
Remote Working
Company
Lifeways Group
Salary / rate of pay
Up to £55 000
Post Code
Remote
Town or City
Remote
Ref No
12525

Job Description

The Role

As a BDRM, you’ll be the commercial heartbeat of your region — responsible for maintaining and growing capacity, securing the right rates, and building strategic partnerships that ensure sustainable, high-quality services.

You’ll work closely with:

  • Local Authority & NHS Commissioners

  • Housing Associations and Developers

  • Operational, Finance, Assessment & Housing teams

You will be the first point of reference for commissioners — a trusted advisor externally and a powerful advocate internally.

What You’ll Be Doing

 

Driving Regional Growth

  • Maintain and increase regional capacity across all services

  • Identify, develop and deliver financially viable new schemes

  • Lead complex service developments from concept to operational handover

  • Support tenders and defend existing contracts

 

Building Strategic Partnerships

  • Develop influential relationships with Local Authorities, NHS ICBs, housing providers, and private purchasers

  • Act as a critical business partner to commissioners

  • Leverage partnerships to secure sustainable, viable rates

 

Commercial Accountability

  • Own the ‘top line’ revenue in your region

  • Ensure services meet Minimum Viability Threshold (MVT)

  • Negotiate rates that reflect quality and sustainability

 

Pipeline & Property Development

  • Source property through housing partners

  • Ensure a strong development pipeline aligned to regional demand

 

Your Impact (Top KPIs)

  • Increased regional capacity

  • Services operating at or above MVT

  • Growth in regional revenue

 

What You’ll Bring

Essential:

  • Proven experience in business development within housing and care

  • Strong understanding of care and housing legislation

  • Commercial acumen and financial confidence

  • Excellent stakeholder engagement and negotiation skills

  • Project management capability across complex, multi-site developments

  • Full driving licence and access to a vehicle

 

Desirable:

  • 3+ years’ management experience in care/housing

  • Professional qualification relevant to the sector

  • Creative, opportunity-focused mindset

  • Person-centred ethos with assessment capability

 

 Why Join Lifeways?

  • Be part of a national growth strategy with real influence

  • Shape services that improve lives across your region

  • Work collaboratively with senior leaders and operational experts

  • Enjoy autonomy, visibility, and impact

This is more than business development. It’s growth with purpose.

 

Ready to Make a Difference?

If you thrive on building partnerships, driving revenue, and delivering services that transform lives — we want to hear from you.

 

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